*In Person Training*
Course Objective: Welcome to an immersive, 16-hour developmental journey designed for those stepping into the pivotal leadership role of supervisor as well as those who may have been in the role for some time.
Click here to view the full course description and get to know our experienced trainers, Karen Shed and Ed Peet with Clearpath HR Solutions.
Course Overview: Over the course of 4 interactive half-day sessions, we will focus on the practical, "floor-level" skills required to lead with confidence, clarity, and integrity, which are an important part of your leadership journey. This course is built to transform your mindset from a focus on personal output to a focus on team impact, giving you the tools to manage not just the work, but the human dynamics that drive it.
Module 1: Understanding the Supervisor’s Role - This module introduces the foundational concepts and skills necessary for supervisors to transition into a leadership role in the future.
Module 2: Supervision Skills for Success - This session shifts from the “what” to the “how,” providing new supervisors with the essential toolkit required to navigate the complexities of “people dynamics” and organizational goals.
Module 3: The Hidden Work of Strong Leaders - This module pulls back the curtain on what separates “bosses” from truly effective supervisors. By demystifying the dynamics of team performance and teaching the art of win-win outcomes among other important skill sets, this session prepares new supervisors to lead in a fashion that supports organizational goals.
Module 4: Leading with Integrity, Ethics, and Accountability - This final session focuses on the moral and legal framework that sustains long-term leadership success, moving beyond tactical skills to the core of professional character. We emphasize that a supervisor’s earned credibility is their most valuable asset, built on a framework of consistent ethics and a deep understanding of modern workforce expectations.
The ultimate goal of this program is to create a lasting shift in perspective: equipping supervisors with the credibility to lead, the knowledge to stay compliant, and the confidence to drive results through others. Supervisors will leave with a practical roadmap to lead their teams with integrity and professional excellence.
Course Length: 8:30 a.m. - 12:30 p.m. (4 x Four-Hour Sessions)
Course Dates:
You may be eligible to apply for a training grant for incumbent workers through RochesterWorks. Click here for more information including details on eligibility requirements. Grant application review may take up to 30 days so please plan accordingly.
Questions about registration, the series, etc.? Please contact Kathy Richmond, Sr. Director, HR Services at Kathy.Richmond@greaterrochesterchamber.com or (585) 256-4618.
Note Regarding Use of AI Technology: To protect the proprietary nature of our training materials, the use of AI bots, automated note-taking tools, and third-party transcription technologies (e.g., Otter.ai, Fireflies, etc.) is strictly prohibited during live sessions unless explicitly approved by the trainer/presenter in advance.
If you require the use of these or other tools as a reasonable accommodation under the Americans with Disabilities Act (ADA), please submit a written request to Kathy Richmond, Sr. Director, HR Services at kathy.richmond@greaterrochesterchamber.com no later than 10 business days prior to the first session. Requests will be reviewed on an individualized basis in accordance with applicable law.
Unauthorized use of such technology may result in removal from the session and restriction from future training participation.
Greater Rochester Chamber Training Seminars are supported in part by the Greater Rochester Chamber Foundation.
$695 - Greater Rochester Chamber Members
$895 - Non-members
Group discount available for 5 or more attendees from the same organization. Contact Kathy Richmond for details.
No cancellations or refunds will be accepted after September 2. If you are no longer able to attend the training, we can transfer your registration to a colleague, or a credit may be offered to move your registration to a future training session.
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