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Ask the Experts: Debunking AI Chatbots
Wednesday, November 17, 2021 (2:00 PM - 3:00 PM) (EST)
Description
Join the NICE CXone, Wilmac, and Google Cloud teams on Wednesday, November 17th from 2-3pm EST for Ask the Experts: Debunking AI Chatbots, as we discuss common myths surrounding AI, voicebots, and chatbots, and answer your most pending questions on the role of AI chatbots and cloud integration in the contact center customer experience.
Michael Hoch, Google Cloud's Strategic Technology Partner Manager, along with Jeffrey Wright and Christopher Schaeffer, Wilmac's Contact Center Sales Directors, will be facilitating a Q&A panel providing the answers to your questions surrounding AI chatbots. They will also be discussing current digital and self-service trends with AI voicebots and chatbots through the integration of NICE’s AI-powered CXone customer experience platform with Google Cloud’s CCAI applications and how AI is improving the contact center customer experience.
Michael, Jeffrey, and Christopher will be ready to answer your questions during the webinar session and will have a question submission option available as part of the webinar registration process to ensure your questions are added to the Q&A panel. Complete your registration and submit your panel questions!
Free Admission
November 17th from 2-3pm EST